OYO is one of the world’s leading hospitality chains, operating thousands of hotels, homes, and spaces across India and other global markets. Founded in 2013, OYO has redefined affordable and tech-driven accommodation by partnering with independent property owners to deliver consistent guest experiences at scale.
With a growing network of properties across geographies, OYO needed a fast, reliable, and compliant way to manage partner payouts and reduce friction in onboarding and verification workflows.
CHALLENGE
Inaccurate Bank Details Were Slowing Down Payouts
Each new hotel or partner listing on OYO required a verified bank account to ensure smooth and timely payouts. However, inaccurate or outdated bank details such as incorrect IFSC codes or mismatched account names frequently caused transaction failures, payment delays, and increased support overheads.
At scale, this was more than just an inconvenience. Failed payouts led to reconciliation challenges, manual intervention, and poor partner experiences. These issues directly impacted partner trust and retention. OYO needed a solution that could programmatically verify banking details before releasing any payments.
SOLUTION
Real-Time Bank Account and IFSC Validation with APIs
To streamline partner onboarding and safeguard payout accuracy, OYO integrated Bank Account Verification and IFSC Validation APIs directly into its internal systems.
Using the IFSC Verification API, OYO could instantly check whether the provided IFSC code matched the corresponding bank and branch. This prevented errors early in the onboarding process. The Bank Account Verification API enabled real-time validation of account holder names and account status, ensuring that payouts were initiated only to confirmed beneficiaries.
These APIs were embedded into OYO’s onboarding and finance workflows. This allowed the company to activate partners faster and perform automated checks before processing any disbursement.
RESULTS
Fewer Failures, Faster Onboarding, Stronger Trust
With the APIs in place, OYO significantly reduced failed payout rates and eliminated the need for manual corrections of banking errors. Partner onboarding became faster, and finance teams could process payments with greater accuracy and confidence.
This automation led to a measurable improvement in payout reliability. It also enhanced the trust and satisfaction of OYO’s partner ecosystem. For a company built on operational scale and efficiency, these APIs became a foundational part of their financial infrastructure.
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